Ease of use
9.4
Onboarding, navigation, and day-to-day workflow friction.

AI Chatbots
General AI workspace with GPT-5.6, ChatGPT Work, research, coding, voice, images, and team controls.
ChatGPT: General AI workspace with GPT-5.6, ChatGPT Work, research, coding, voice, images, and team controls. Pricing: From $8/mo. Best for General AI work across conversation, writing, analysis, and Q&A and Source-backed research and finished materials from files and connected apps.
Tool scorecard
A standardized tool profile score across usability, pricing value, feature depth, and support quality.
Tool score
9.2
/ 10Ease of use
9.4
Onboarding, navigation, and day-to-day workflow friction.
Value for money
8.7
How much practical capability the product delivers for the price.
Features
9.8
Breadth, polish, and depth across the core product surface.
Support
8.9
Docs, help channels, and how easily issues get resolved.
Overview
ChatGPT is OpenAI’s general-purpose AI workspace for conversation, research, writing, analysis, coding support, and creating finished work from files and connected context. It works best for individuals and teams that want one familiar place for quick questions, repeatable projects, and longer delegated tasks. ChatGPT Work adds an agentic mode for research and deliverables, while the unified desktop app brings Chat, Work, and Codex into one product shell.
The core caveat is that model access, usage, and Work availability vary by plan, surface, workspace policy, and rollout state, and important outputs still require review. Start with the lowest ChatGPT subscription that proves the workflow, use Work when a task needs sustained execution, and move into a managed workspace when governance matters. Codex remains the dedicated path for repository and terminal work. The OpenAI API is a separate, metered developer service; a ChatGPT subscription does not include API usage.
Pricing
Pricing routes
App subscriptions, API usage, team workspaces, and enterprise contracts can follow different billing paths. See the pricing guide for current plan and meter details.
From $8/mo
Use ChatGPT through web, mobile, and desktop apps with plan-based model, tool, and Work allowances.
From $20/seat/mo
Buy standard ChatGPT seats for a managed team workspace with baseline ChatGPT and Codex access, administration, and optional workspace credits.
Custom
Use a sales-led workspace for custom terms, advanced governance, data controls, support, and flexible model access.
Usage-based API
Build programmatic workflows with separately metered OpenAI API usage; ChatGPT subscriptions do not include API credits.
$0/mo
Usage: Limited GPT-5.5 Instant; limited GPT-5.6 Terra in Work and Codex on desktop
$8/mo
Usage: US price; localized elsewhere; expanded GPT-5.5 Instant and limited GPT-5.6 Terra in Work and Codex on desktop
$25/mo
Annual billing: $20/mo ($240 billed yearly)
Usage: 2+ users; per-seat billing; flexible GPT-5.6 access and workspace credits
$20/mo
Usage: GPT-5.6 Sol in Chat; Sol, Terra, and Luna in Work and Codex; limits apply
$100/mo
Usage: 5x Plus usage; GPT-5.6 Sol Pro and ChatGPT Work ultra; no annual billing
$200/mo
Usage: 20x Plus usage; GPT-5.6 Sol Pro and ChatGPT Work ultra; no annual billing
Custom quote or bundled pricing
Usage: Custom contract; flexible GPT-5.6 access with advanced administration and support
Input types
text, image, audio, video, code, file, url
Output types
text, image, audio, code, file
Supported platforms
Web, iOS, Android, Mac, Windows
Delivery modes
Web app, Mobile app, Desktop app, Browser extension
Company
OpenAI
Founded
2015
Headquarters
San Francisco, California, United States
Category
AI Chatbots
FAQ
Yes, with plan and surface boundaries. Plus and higher plans receive GPT-5.6 access, while Free and Go receive limited GPT-5.6 Terra in Work and Codex on desktop. The rollout is gradual, so the live model picker and workspace settings remain decisive.
No. Chat remains the fast surface for questions and conversation. Work is an agent inside ChatGPT for longer research, analysis, and finished deliverables.
Work handles broader research and deliverables across apps, files, and business workflows. Codex remains the dedicated agent for repositories, terminals, tests, code changes, and software review.
The unified macOS and Windows desktop app offers Chat, Work, and Codex on every plan, with limited Work access on Free and Go. Eligible paid plans receive Work on web and mobile through a gradual rollout.
No. ChatGPT subscriptions and workspaces use a separate billing system from the OpenAI API. API token usage must be purchased and managed independently.
GPT-5.6 is the current advanced model family, but GPT-5.5 Instant remains a current regular-Chat path on lower tiers and is still listed in the live plan matrix.
Recent updates
feature
July 9, 2026ChatGPT WorkOpenAI launched ChatGPT Work and began merging the Codex app into a unified macOS and Windows ChatGPT desktop app with Chat, Work, and Codex surfaces.
feature
July 9, 2026GPT-5.6 rolloutOpenAI made GPT-5.6 generally available across ChatGPT, Codex, and the OpenAI API with plan- and surface-specific access and a gradual global rollout.
feature
May 5, 2026ChatGPT added memory sources, made GPT-5.5 Instant the default model, and launched Excel and Google Sheets sidebars globally.
feature
April 23, 2026GPT-5.5 rolloutOpenAI rolled GPT-5.5 into ChatGPT across paid-plan reasoning paths while GPT-5.3 remained the Free and Go baseline at launch.
Decision rail
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Last verified July 9, 2026
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